Foodbev SETA ICT Internships 2021 / 2022


Food and Beverages Manufacturing Sector Education and Training Authority (Foodbev SETA invites unemployed graduates to apply for their ongoing 12 months ICT Internship Programme 2021 / 2022.

Roles and Responsibilities:

  • IT Helpdesk (1st Line Support)
    • IT Service Management (Call logging, assigning calls to support Tier 2 or 3, call tracking and end-user follow-up etc.)
    • Assist in IT vendors service management (service requests forwarding and follow-ups)
    • Resolution of 1st line support calls such as:
      • Login failures, password resets,
      • Information requests (How to guides)
    • IT Inventory Management (IT assets, new purchases, loan equipment etc.)
    • Daily Health Checks (Servers, Backups, Network etc.)
    • Problem Management (analyze incidents trends and identify underlying problem for continuous improvement)
  • Compile incident management reports
  • Website design and development
    • Graphic Design
    • Website content maintenance and update
  • Analyze current ETL processes, design new system integration models to optimize business efficiencies
  • Administration duties as delegated
  • Execute other tasks as delegated

Experience and Qualifications

  • Qualification in Computer Science/Software Development/IT or similar NQF level 6
  • Website and graphic design knowledge required
  • General understanding of database management and system integration / interfacing
  • No formal experience required; internal training will be provided

Internship Application Closing Date: 10 November 2021

Internship Location: Rivonia, Gauteng

How To Apply For Foodbev SETA ICT Internships Programme

Applications to be sent to: recruitment@foodbev.co.za


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